For Sales and Advice: +44 (0)1202 619 500 // sales@nixxee.com

Delivery Details

UK
 
We dispatch most our UK deliveries through Fedex as they offer excellent reliability and customer service. If you are based in the Scottish Highlands, Scottish Islands, Channel Islands and Northern Ireland from time to time we may use Parcel Force. The method of dispatch will always be shown on your dispatch confirmation email. 
 
As soon as your goods dispatch you will receive a dispatch confirmation by email allowing you to track your delivery at any time. All orders received by 3pm on a working day will dispatch on the same day and those received after 3pm will dispatch the following working day. Tracking details will become visible after midnight on the day of dispatch.
 
UK Delivery Lead times and Carriage Paid
 
All the below times are based on the day of dispatch. Carriage will be paid by nixxee if your order reaches the required carriage paid ex VAT total. The Saturday delivery charge is an additional charge that is applicable to orders of all values. 
 
If you require delivery on a specific date, please select this date when ordering online and we will do everything possible to accommodate. If this isn’t possible you will be contacted by one of the team prior to dispatch.

Location Lead timeCarriage PaidCarriage ChargeSaturday Delivery
UK MainlandNext working day£250£12£10
Scottish Highlands & IslandsUp to three working days£350£12£10
Channel IslandsUp to three working days£350£12£10
Northern IrelandUp to three working days£350£12£10
 
Specific Dates and Bookings
 
If you require delivery on a specific date, please select this date when ordering online and we will do everything possible to accommodate. If this isn’t possible you will be contacted by one of the team prior to dispatch. If a specific booking time (slot) is required deliveries need to be made via our palletised service and this does have a minimum order value. Please email sales@nixxee.com for further details. For larger orders, we may choose to ship by pallet rather than carton. 
 
As our invoices are automatically generated you will receive your invoice on the day of dispatch however the invoice date will be the day of delivery.
 
International 
 
We dispatch all our international carton deliveries through Fedex as they offer excellent reliability and customer service on a global level. Although we can’t guarantee the delivery date on dispatch all international orders can be tracked via the Fedex website. If your international order is being shipped by pallet you will be contacted by your account manager to provide delivery details. 
 
International Lead Times and Carriage Paid
 
All the below times are based on the day of dispatch. Carriage will be paid by nixxee if your order reaches the required carriage paid ex VAT total. We cannot guarantee Saturday deliveries for international orders but please add a note to your order when ordering online or email your requirement and nixxee order number to sales@nixxee.com and we will do everything possible to accommodate. 

Location Lead timeCarriage PaidCarriage ChargeSaturday Delivery
ALBANIAUp to 7 working days£1,000£75n/a
ANDORRAUp to 7 working days£650£30n/a
AUSTRIAUp to 7 working days£650£30n/a
BELARUSUp to 7 working days£1,000£75n/a
BELGIUMUp to 7 working days£600£25n/a
BOSNIAUp to 7 working days£1,000£75n/a
BULGARIAUp to 7 working days£700£40n/a
CROATIAUp to 7 working days£1,000£75n/a
CYPRUSUp to 7 working days£700£40n/a
CZECH REPUBLICUp to 7 working days£700£40n/a
DENMARKUp to 7 working days£650£30n/a
ESTONIAUp to 7 working days£700£40n/a
FAROE ISLANDSUp to 7 working days£650£30n/a
FINLANDUp to 7 working days£650£30n/a
FRANCEUp to 7 working days£600£25n/a
GERMANYUp to 7 working days£600£25n/a
GIBRALTARUp to 7 working days£800£55n/a
GREECEUp to 7 working days£650£30n/a
GREENLANDUp to 7 working days£650£30n/a
HUNGARYUp to 7 working days£700£40n/a
ICELANDUp to 7 working days£800£55n/a
ITALYUp to 7 working days£650£30n/a
LATVIAUp to 7 working days£700£40n/a
LIECHTENSTEINUp to 7 working days£800£55n/a
LITHUANIAUp to 7 working days£700£40n/a
LUXEMBOURGUp to 7 working days£600£25n/a
MACEDONIAUp to 7 working days£1,000£75n/a
MALTAUp to 7 working days£700£40n/a
MOLDOVAUp to 7 working days£1,000£75n/a
MONACOUp to 7 working days£600£25n/a
MONTENEGROUp to 7 working days£1,000£75n/a
NETHERLANDSUp to 7 working days£600£25n/a
NORWAYUp to 7 working days£800£55n/a
POLANDUp to 7 working days£700£40n/a
PORTUGALUp to 7 working days£650£30n/a
REPUBLIC OF IRELANDUp to 3 working days£600£20£10
ROMANIAUp to 7 working days£700£40n/a
RUSSIAUp to 7 working days£1,000£75n/a
SERBIAUp to 7 working days£1,000£75n/a
SLOVAK REPUBLICUp to 7 working days£700£40n/a
SLOVENIAUp to 7 working days£700£40n/a
SPAINUp to 7 working days£650£30n/a
SWEDENUp to 7 working days£650£30n/a
SWITZERLANDUp to 7 working days£800£55n/a
TURKEYUp to 7 working days£1,000£75n/a
UKRAINEUp to 7 working days£1,000£75n/a
VATICAN CITYUp to 7 working days£650£30n/a
 
Specific Dates and Bookings
 
Unfortunately, we cannot guarantee a specific date of delivery for international orders however you can track your order online or your account manager can provide you with an expected delivery date. If a booking slot is required, the order will need to be a palletised delivery and that does have a minimum order value which varies depending on your location. For further details on this, please email sales@nixxee.com and include your exact location and specific requirements. 

Collections
 
If you would like to use your own carrier service, all goods can be collected on an ex works basis from our UK warehouse. Please ensure this is added to the notes when ordering as failure to do this may lead to dispatch and any associated charges. 
 
Our UK collection address is:
 
nixxee
Unit 3 
27 Black Moor Road
Ebblake Industrial Estate
Verwood
Dorset
BH31 6BE
 
Goods to be collected on an ex works basis will be picked and held for three working days. 
 
Should you have any further questions on our delivery standards please email sales@nixxee.com or visit our LiveChat online and we would be happy to help. 
 
 

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